Web-Search: Quick Install!

When it doesn't Work!

Web Search is probably the easiest cgi program to install ever invented but
if there is a way for things to go wrong, they will.
99% of all problems can be traced to people not following the install program EXACTLY as
it's written.
The first thing you should do is re-install the program and files carefully following each
and every step carefully.
The other 1% of problems with Web Search fall into one of the following catagories:

1. Customer does NOT have cgi-bin access:
On the order form you were asked before purchase to check with your Internet Service
Provider if certain elements were available on your home page.
Check this page before continuing further as ALL elements must check out or you're
wasting your time. Perhaps find another provider such as Yahoo.Com
http://www.web-search.com/required.html

2. Wrong path to your cgi-bin directory:
After checking with your ISP, you should now know the full path to YOUR cgi-bin
directory and what it is called. Sometimes it's called cgibin, sometimes just bin,
it's best to check and get the full path and enter in the form.html page
as listed here:
<FORM ACTION="http://www.your-domain.com/cgi-local/full.cgi" METHOD="post">

3. Perl is not in the right location:
Again, after talking with your ISP you should know the correct path to Perl on your home
page server. Currently the search engine, full.cgi, has the following path in the top line
in the script #!/usr/local/bin/perl
Open the full.cgi file with a text editor such as Notepad or Wordpad. Do NOT use any other
type of program as it will destroy the code. 
Change the first line of the script to what your server's path is such as
#!/usr/bin/perl

Then "Save" 
DO NOT use "Save/As" as your program will try and save this as a
file with a text extension.
Then simply upload the full.cgi file back to your server.

DataScript Submit Form Isn't Creating a Database!

1. This is a Simple Fix:
It appears your cgi-bin Directory does not have "write" permissions.
It must be able to write or it wouldn't be able to write entries
to the database file.
Simply use WS-FTP to set ALL permissions on your cgi-bin directory. 777
NOT the individual files but the actual directory.

Usually in WS-FTP this is done by doing a chmod and checking all the boxes.
If unsure, ask your ISP.

2. Wrong path to your cgi-bin directory:
After checking with your ISP, you should now know the full path to YOUR cgi-bin
directory and what it is called. Sometimes it's called cgibin, sometimes just bin,
it's best to check and get the full path and enter in the dataeasy.html page
as listed here:
<FORM ACTION="http://www.your-domain.com/cgi-local/dataeasy.cgi">

3. Perl is not in the right location:
Again, after talking with your ISP you should know the correct path to Perl on your home
page server. Currently the search engine, dataeasy.cgi, has the following path in the top line
in the script #!/usr/local/bin/perl
Open the dataeasy.cgi file with a text editor such as Notepad or Wordpad. Do NOT use any other
type of program as it will destroy the code. 
Change the first line of the script to what your server's path is such as
#!/usr/bin/perl

Then "Save" 
DO NOT use "Save/As" as your program will try and save this as a
file with a text extension.
Then simply upload the dataeasy.cgi file back to your server.

Tech Support:

webmaster@web-search.com

Tech support is restricted to the original installed version of Web Search Software.

It should be mentioned here that design work is not included in the Web Search Program.
There are quite literally hundreds of different search form/database combinations that
can be set up using Web Search and we would find it impossible to support all the
options.

We suggest that you create a directory where you can store "known good" versions and
that way when something you might try doesn't work or you're having problems with it,
you always have a version you know works.